Shipping policy
Shipping & Return Policy
Processing Time
All orders are custom-made and typically take 3–4 business days to design, print, and prepare before shipping.
Returns & Refunds
As our products are personalized and made specifically for you, all sales are final and non-returnable.
Returns or replacements will only be accepted if:
* The product arrives damaged, or
* You receive the wrong item.
To request a return or replacement, please contact us within 48 hours of delivery and provide clear photos showing the issue.
Questions?
For any questions regarding your order, please contact us at support@prezo3d.com.